The video conferencing platform, Zoom, has secured a Pan-India telecom license that will let it offer telephone services to enterprise customers. The company already offers phone numbers and calling plans in 47 countries and territories bundled with cloud PBX service, hence, the pan-India telecom license will allow the company to offer its cloud-based private branch exchange (PBX) service, ‘Zoom Phone’ to multinational corporations (MNCs) and businesses operating in India.
Pan-India Telecom License: Zoom Phone to Provide Flexible Work Environment
With PBX, Zoom will work as a local telephone exchange for enterprises and will help them manage conference call services. “This important milestone underscores our continued focus in India, a strategic growth market for Zoom, and our commitment to bringing new and innovative collaboration solutions to India users,” ZVC General Manager and Head, India, and SAARC Region, Sameer Raje said.
With Zoom Phone, Indian businesses and MNCs can support flexible work environments, foster greater collaboration among employees and elevate the customer experience. Zoom Phone grew more than 100 percent year-on-year globally in fiscal year 2023, surpassing 5.5 million seats in the fourth quarter of fiscal year 2023. In the coming months, Zoom will work with regulators and partners to offer telecommunications services bundled with its Zoom Phone PBX service.
Cisco’s Webex Becomes First OTT Player to Get License in India
Last year, in September, US telecom gear maker Cisco’s subsidiary Webex India received a telecom license from the government and became the first Over-The-Top (OTT) player to get a telecom license. “We can confirm that Cisco was granted a telecom licence. This licence will enable us to offer enhanced Webex collaboration services to our partners and customers in India,” a Cisco spokesperson said.
Also read: Google is Now Investing Up to $1 Billion in Indian Telecom Operator Airtel