The United Arab Emirates (UAE) has launched a unified AI-powered chatbot for government services called ‘U-Ask’ The platform provides users with information on government services in Arabic and English, such as; service requirements, relevant information based on their preferences, and direct links for applications.
U-Ask Is a Part of UAE’s Government Digital Efforts
Ohood bint Khalfan Al Roumi, the minister of state for government development, said that U-Ask is a part of the UAE government’s digital efforts, which include integrating and coordinating projects and enhancing system efficiency. “The platform would enable the Committee to achieve its goal of advancing the government’s digital efforts, integrating and coordinating its projects, and improving the efficiency of its systems,” he said. Mohamed bin Taliah, the chief of government services, said the platform would serve different groups and sectors inside and outside the country.
That chatbot is developed in partnership with Microsoft and PwC Middle East. It is designed to handle a wide range of inquiries and requests, from basic information to more complex service requirements. It also provides comprehensive answers and ways to apply for services. The platform can also offer personalized recommendations and suggestions based on your preferences and previous interactions.
UAE’s Commitment to Artificial Intelligence
The United Arab Emirates has actively embraced and invested in artificial intelligence technology to drive innovation and economic growth. The country has recognized the potential of AI in transforming various sectors and has developed a comprehensive strategy to become a global leader in AI. The government’s initiatives, investments, and strategic focus on AI have positioned the country as a leader in this field, driving economic growth and innovation.