Telenor Customers took to social media to complain about the network disruptions caused by heavy downpours in multiple parts of Pakistan. Users from Islamabad, Karachi, Lahore, KPK, and Balochistan complained about connectivity issues in the Telenor network after the rain.
Telenor Network Affected due to Fiber Cuts
After receiving complaints from all over the country, the cellular service provider took to social media to confirm the news that their network was impacted due to heavy rainfall and fiber cuts. Telenor said in a tweet; “Due to heavy rains and flash floods in parts of Sindh and central Punjab, optical fiber networks have been damaged. As a result, many of our customers may be experiencing service disruptions, which we deeply regret.” The statement further added; “Our field teams are working hard to restore services as a priority.”
Our network has been restored, and impacted customers will soon have their services back. We thank you for your patience and apologize for the inconvenience.
— Telenor Pakistan (@telenorpakistan) August 17, 2022
Later in the day, the cellular service provider confirmed that all services of Telenor Network are fully restored. A tweet from the company’s official Twitter handle reads; “Our network has been restored, and impacted customers will soon have their services back. We thank you for your patience and apologize for the inconvenience.”
Operations in Pakistan
Recently it came to light that Telenor has been reviewing its operation in Pakistan owing to the macroeconomic situation. However, the company has ruled out the possibility of shutting down its operations in Pakistan. Sigve Brekke, President and Chief Executive Officer, Telenor, ASA, said in its statement, “We will definitely look at what is creating shareholder value when we do the review, but I don’t want to comment on the content of that review. Of course, it is looking at operation, can we run that more efficiently than we already do but we are also looking at any other types of alternatives for us to secure our value in Pakistan.”
Read more: Telenor is Planning to Merge its Telecommunication Unit in Pakistan