On Monday, Amazon announced the rollout of two new programs which will integrate its Alexa-based program into hospitals and senior care. The latest programs, operating through Alexa Smart Properties, will assist healthcare workers to interact with patients without using protective devices.
“Early on in the pandemic, hospitals and senior living communities reached out to us and asked us to help them set up an Alexa-based program and voice in their communities,” Liron Torres, global leader for Alexa Smart Properties, was quoted as stating in an interview.
Alexa-Based Program Will Help Hospitals to Use Amazon Echo Devices
Furthermore, the Amazon Alexa-based program will enable hospitals and senior care facilities to employ Amazon Echo devices to send announcements or other notices to residents’ rooms. The Alexa-based program allows them to send messages immediately into patient rooms as well as place calls to family members or friends without having to depend on a staff member.
Senior Cara Facilities are Integrating the Amazon Program
“Staff can be more available for other tasks,” Torres stated. Two networks of senior care communities, Atria (which is nationwide) and Eskaton (based in California), are integrating the Alexa-based program into some facilities, Amazon stated. However, Amazon has refused to say how much the program costs those facilities.
In hospitals, the Alexa Smart Properties program allows nurses to interact with patients through the calling and intercom-Esque drop-in features without having to enter patient rooms. Patients could ask questions, or nurses could check on how someone is feeling through the feature, the report said.
Hospitals and Senior Care Centers Can Increase their Productivity
“This enables hospitals to increase productivity and be able to save on medical supplies,” Torres said. Hospitals can also send data and announcements to patients through Alexa. Patients can toggle on “do not disturb” to prevent drop-ins, she further stated.