Jazz Website

The website of Pakistan’s biggest cellular service provider, Jazz, went down temporarily. The company’s website kept displaying an error message which reads; “There was a database connection error or a problem with a query. Log in as a super admin or enable debugging for more information.”

Jazz Website Was Down due to Maintainance

According to the users, the Jazz website was initially displaying an error message suggesting that the company has simply failed to renew its hosting plan. The message reads; “This account has been suspended. Contact your hosting provider for more information.”  Later a Jazz representative confirmed to the local news media that the website was under maintenance which is why it remained inaccessible.

Recently, Jazz has also been facing a lot of issues related to signals as the customers are constantly complaining about the bad signal quality in multiple areas of the country. People also alleged that Jazz is turning off signals on purpose. A user wrote; “This is Jazz Network’s condition all the time in the city area, they turn off signal towers to save electricity, I called jazz customers to care they said they are working on it its been months to that call, PTA should take action against these looters.”

Jazz’s Revenue Drops 12.1 Percent

Jazz’s revenue decreased 12.1 percent during the second quarter of 2022 majorly due to the rupee devaluation whereas other reasons include an exponential increase in operational costs including fuel, electricity, interest, and forex rates. Jazz CEO Aamir Ibrahim said: “While we are continuously investing in expanding the outreach and capacity of our 4G network and driving the digital ecosystem, the telecom industry’s financial health is severely impacted due to unprecedented rise in the cost of operations; primarily fuel, electricity, interest, and forex rates.”

Read more: Jazz Announces Free On-net and PTCL Calls in Calamity-hit Balochistan


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